Institute of Certified Bookkeepers

ATO will be upgrading their systems this weekend and including a report that allows administrators to see when their staff accessed which clients.

planned for 22 June 2020

The Q2 release will see the introduction of new functionality that you have previously expressed interest in seeing implemented. These features are summarised below for your early information. This information has also been shared with Key Agents.

Access manager - Access History Reports

Q2 will see the introduction of the Access History Report in Access Manager. This functionality was developed to address concern from the tax profession about staff accessing services after hours and outside of the work environment.

The report provides the ability for a Principal authority/Authorisation administrator to view and export user access to online services. It can be created for single, or all authorised users and includes:

  • Accessed date/time
  • Authorised user’s name
  • Online service accessed
  • Agent number accessed
  • Client accessed

The ATO website will be updated to include information about:

  • how to use the report
  • the responsible use of myGovID, RAM and online services for both employers and employees (will be published at

The introduction of Australian visas to verify your identity

Also will see the introduction of Australian visas on foreign passports to verify your identity in the myGovID app. To verify your visa you’ll need to enter the details of your foreign passport.

To set up a Standard myGovID you need at least two of the required Australian identity documents:

  • driver’s license
  • passport
  • birth certificate
  • visa (on your foreign passport) Medicare card

How to guide - ATO doc

  • 19 June 2020