Institute of Certified Bookkeepers

The ICB Engagement Letter template is a resource that has been provided to our Members for many years. Designed to provide bookkeepers and their clients with a clear outline of the scope of services you provide, and engagement letter is generally the starting point in the ongoing communication between a bookkeeper and your client about:

  • what is to be done
  • who will do it
  • how it will be done
  • when it is to be done
  • how much the work will cost.

ICB Support still gets asked “Do I really need an engagement letter?” The answer is Yes. Although it is not a legal requirement, we strongly recommend that all bookkeepers have one for each client. We consider it to be best practice and having an engagement letter will help in raising the professional profile bookkeepers in general, but also your own professional standing with your clients.

Many of the disputes that we provide assistance to members arise from a lack of clarity and understanding as to what the bookkeeper is engaged to do, and or the disputed costs charged by the bookkeeper to their client. It often turns out that there is no engagement letter for the bookkeeper to fall back on. We all hope that we will never have a dispute with our clients, but the reality is that relationships can change, service offerings can change and you need this document to protect yourself.

The ICB engagement letter template continues to evolve in response to the needs of the community. We have again updated the template and added some new clauses which you may like to include in future. Click Here to get the current ICB Engagement letter template.

While letters of engagement are not a specific requirement of the Tax Agent Services Act (TASA) Code of Professional Conduct (Code) the Tax Practitioners Board (TPB) is of the view that the provision of letters of engagement is an important and effective mechanism to assist tax practitioners in ensuring that they comply with the requirements of the Code.

The TPB has recently released their own practice note to provide practical guidance and assistance to registered tax practitioners in relation to the preparation and use of letters of engagement. Click here.

  • 30th August, 2019