Institute of Certified Bookkeepers

Successful change involves consultation and cooperation with all parties involved, including managers, employees and any employee representatives.

In addition to any matters where consultation is mandatory, employers should consult with their employees on workplace issues that may impact on the welfare and productivity of employees. As a matter of best practice, consideration should be given to the value that consultation could add to any business decision making. Consultation can identify opportunities, assist decision making and help ensure any new ideas work effectively in practice.

Consultation may take the form of:

  • establishment of employer/employee (and employee representative) committees
  • regular staff meetings and communication with employees
  • regular performance and training reviews
  • regular written communications such as newsletters
  • encouragement of employee feedback on business and administrative decisions.

These practices may be implemented through administrative structures, company policies, enterprise agreements, or – where appropriate – may be set out in employees' contracts of employment.

When consulting in the workplace, remember to respect everybody's opinions and backgrounds. Depending on your workplace, you may need to take into account cultural and language differences and make sure that everybody understands the consultation process.

To learn more about best practice in consultation, review Fair Work's best practice resource.
Click here to learn more.

  • Updated: 12th December, 2018