Institute of Certified Bookkeepers

iAssistiAssist is a Professional Services Support Company. iAssist is servicing  businesses throughout Australia offering professional support in Accounting Services, Information Technology, Telecommunications, free Level One Technical Support and iPhone Repairs. Can provide support on issues such as:

  • Internet connection issues
  • Viruses/Malware
  • Printing
  • Network connections
  • Operating system issues for Windows and smart devices
  • Microsoft Office
  • Email - including connections
  • Computer running slow or crashing

ICB members receive the first 15 minutes of either over the phone or remote support at no charge.

If your issue cannot be resolved by the FreeDesk Team you have the option to escalate the issue to a more specialised certified technician, this is a paid service which will be offered at $143.00 including GST per hour  (1/2 hour minimum). To access this support email your IT support query to and a technician will be in contact within 2 business days.