Institute of Certified Bookkeepers
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Single touch payroll

  • Associate in Employment
  • 3 posts
  • # 118696

Hi there

 

I have processed the same payroll twice and sent it to ATO twice, I called ATO and they said I need to do and Update Event in my software (MYOB) any ideas on how I do that please ?

 

thank you

Marilyn B

  • 45 posts
  • # 118700

Hi Marilyn,


The important thing to remember about STP is it’s YTD, so after you delete the duplicate, the next time you process an STP submission the YTD values will be reported.


You could do an Update event, or just wait until the next Payrun and submit a normal STP submission.

  • Associate in Employment
  • 3 posts
  • # 118704

thank you that’s a great help

  • 3 posts
  • # 119525

hello mam, I think you have to once update your setup then you got the correct transition sometimes we did mistakes but this is not a big deal I hope it will help you and if you want to know more about payroll outsources visit here.

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