Institute of Certified Bookkeepers
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STP set up for a bookkeeper under supervision

  • Member in Practice
  • Practice Certificate
  • 1 post
  • # 118369

Hi there,

I've just commenced supervising a bookkeeper and they've taken on a client needing payroll & BAS services. I need some advice around STP setup. Is there some way they can file the STP under my supervision (and how)? I've had a look at the access manager online services and the RAM and couldnt see a way to provide access under me. 

  • 45 posts
  • # 118370

Hi Carly,

The link that's between the business and the ATO Access Manager, is to allow the Payroll Software provider access to that business. The Access Manager does not allow you to set "who" is making the submission.

When the STP submission is made the username of the individual who makes the submission is included, thus you should have your own username with your details assigned.

If you’re sharing a login, I would suggestion creating an individual login for every person that access the payroll software.


You only need to use RAM if your Payroll Software provider is not a cloud solution.

  • 15 posts
  • # 119170

Before you set up STP, you need to set up your organisation with payroll.

In the Payroll menu, select Single Touch Payroll.

If you don’t want to opt in right now, close the message by clicking Not now.

Click Opt in to confirm.

Review your organisation details. If necessary, click Update Organisation details. Xero will redirect you to the Organisation details page. Otherwise, click Continue.

To connect your Xero account to the ATO, call the ATO on 1300 852 232.

Provide the ATO with the proof of ownership listed in Xero’s prompt, including your Australian Business Number (ABN) and Software ID (SSID).

Select the checkbox to confirm you've contacted the ATO to connect your Xero account.

Click Register.

Hope this helps

  • 1 post
  • # 119876

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