Institute of Certified Bookkeepers
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Changing payroll software - what to look out for in terms of STP reporting

  • 2 posts
  • # 118039


the Company I work for is in the process of changing payroll software.  I recall doing some reading recently (could have sworn it was within ICB) that there are 2 different methods in regards to reporting the figures, ie. report partial figures from both software programmes or set one to nil and import.  Can anyone send me in the right direction to that article?  I can't seem to find it anywhere, have tried ATO website as well, but no success.


Any help would be much appreciated.

  • 45 posts
  • # 118044

Hi Claudia,

If the old payroll system is STP enabled, then the easiest way to migrate would be to complete two STP submissions, a Final STP submission in the old payroll system and a Final STP submission in the new payroll system, at the end of the financial year.

The employee will receive two reports from the two systems in their MyGov account.

If the old payroll system is not STP enabled, you will need to import the figures as pre-accumulated data into the new Payroll system, depending on how the new system handles pre-accumulated data this may or may not be added to the STP report, if not you will need to submit a PAYG Payment Summary instead for the total figures for the financial year.

The new payroll provider should be able to help with this.

Don’t forget you will also need to import pre-accumulated entitlement balances regardless of which method you use.

A good payroll provider will assist with setup and migration.

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  • 24 posts
  • # 118884

I have a similar situation but the new program had the opening balances entered and has submitted this to STP and end of year is correct however, the old data has also been submitted to STP so now there is two amounts showing under the same employer.  One which is correct for the whole year and the other which is for the period up to the change of software.  This is showing in employees MyGov as not tax ready - how do I fix this?

  • 45 posts
  • # 118885

Hi Netty,


You should be able to go back into the old payroll system and reduce their balances to zero, then submit a Final STP submission.


However since it’s not tax ready, it might be possible to just ignored it, if you don’t do a Final STP submission you would think the ATO would not accept the data, this is pure speculation.

  • 34 posts
  • # 119040

Single Touch Payroll (STP), is a new way of reporting tax and superannuation information to us. With STP you report employees' payroll information – such as salaries and wages, pay as you go (PAYG) withholding and super – to us each time you pay them through STP-enabled software.

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