Institute of Certified Bookkeepers
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ATO Access Manager - Adding Software IDs for STP

  • Fellow in Practice
  • Practice Certificate
  • Certified Bookkeeping Practice
  • 71 posts
  • # 117317

I've notcied that the ATO Access Manager does not give us the ability to link a software ID number to a client. This means that unless we keep a manual register, we're going to lose track of which software ID belongs to which client. I imagine that this will cause problems when a client is terminated and we need to remove their software ID from Access Manager. This is particularly problematic if we've lost access to the client's software before we can look this up. I think that the ATO may not even have thought about this in the design. I'm wondering also, can two agents be linked to the same software ID? What happens if a client transfers from one agent to another and the former agent hasn't removed the client's software ID from the Access Manager? Can the new agent lodge STP for their client?

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