Institute of Certified Bookkeepers
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MYOB V17 to V19 and back to V17

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I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.

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  • # 109821

Jenee McCusker said:

I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.


Once a datafile is converted to a later program version, it cannot be converted back to an earlier one.
There has never been ability to do that with MYOB, Reckon Quickbooks, or as far as I know - any other.

You need to work with the data-file in the same version program, either you get V17, or the client is willing to upgrade to V19.7

I would not convert the datafile to another version without consent.

If financial constrains prevent the client renewing their MYOB version every couple of years, I would wonder if you might get paid for your efforts.

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Vanguardsaid:

Jenee McCusker said:

I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.


Once a datafile is converted to a later program version, it cannot be converted back to an earlier one.
There has never been ability to do that with MYOB, Reckon Quickbooks, or as far as I know - any other.

You need to work with the data-file in the same version program, either you get V17, or the client is willing to upgrade to V19.7

I would not convert the datafile to another version without consent.

If financial constrains prevent the client renewing their MYOB version every couple of years, I would wonder if you might get paid for your efforts.


Thanks David, I figured this would be the case.  Early negotiation with this potential client, I may decline if he wants to stick with V17.  I'd only be doing catch up (2 years worth) for him before he sells his business as he needs his financials before he can sell, so I'm a bit wary about taking on his work, particularly as I know it's not ongoing and I have other clients I would have to shift around to fit him in.

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  • # 109943

Jenee McCusker said:

Vanguardsaid:

Jenee McCusker said:

I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.


Once a datafile is converted to a later program version, it cannot be converted back to an earlier one.
There has never been ability to do that with MYOB, Reckon Quickbooks, or as far as I know - any other.

You need to work with the data-file in the same version program, either you get V17, or the client is willing to upgrade to V19.7

I would not convert the datafile to another version without consent.

If financial constrains prevent the client renewing their MYOB version every couple of years, I would wonder if you might get paid for your efforts.


Thanks David, I figured this would be the case.  Early negotiation with this potential client, I may decline if he wants to stick with V17.  I'd only be doing catch up (2 years worth) for him before he sells his business as he needs his financials before he can sell, so I'm a bit wary about taking on his work, particularly as I know it's not ongoing and I have other clients I would have to shift around to fit him in.



 Jenee, there is a program called TeamViewer which you can download for free.  It will allow you remote access to his computer and using his own MYOB Version.  You don't have to have V17 on yours  If he is happy to allow you remote access then he needs to download it as well as you and you can log in and work on the file.  Works a treat. 

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Sue Osbosaid:

Jenee McCusker said:

Vanguardsaid:

Jenee McCusker said:

I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.


Once a datafile is converted to a later program version, it cannot be converted back to an earlier one.
There has never been ability to do that with MYOB, Reckon Quickbooks, or as far as I know - any other.

You need to work with the data-file in the same version program, either you get V17, or the client is willing to upgrade to V19.7

I would not convert the datafile to another version without consent.

If financial constrains prevent the client renewing their MYOB version every couple of years, I would wonder if you might get paid for your efforts.


Thanks David, I figured this would be the case.  Early negotiation with this potential client, I may decline if he wants to stick with V17.  I'd only be doing catch up (2 years worth) for him before he sells his business as he needs his financials before he can sell, so I'm a bit wary about taking on his work, particularly as I know it's not ongoing and I have other clients I would have to shift around to fit him in.



 Jenee, there is a program called TeamViewer which you can download for free.  It will allow you remote access to his computer and using his own MYOB Version.  You don't have to have V17 on yours  If he is happy to allow you remote access then he needs to download it as well as you and you can log in and work on the file.  Works a treat. 


Thanks for your reply, I sent out a proposal but the client never got back to me so I don't think I need to pursue this any further. Am kind of relieved he never got back to me as I know his real estate broker has been trying to get him to do his accounts for the last two years and if I'd taken him on I would have had a lot of messy catch up work and only a limited contract as he's trying to sell the business.  TeamViewer is a good option I've used before and it does work well, though I had not considered this for this client, thanks for your input.  I work with Jump remote desktop (I'm on Mac) with several of my other clients and find this works very well too.

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  • # 117682

Jenee McCusker said:

Sue Osbosaid:

Jenee McCusker said:

Vanguardsaid:

Jenee McCusker said:

I've just had a new client enquiry from someone using AccountRight V17.  I'd like to work on this clients files from home, but I use V19.7.  So I'd like to know if I can work on his data (restore V17 backup) using V19 then back up and send back to him to have him restore back to V17??

 

I do lots of restore/backup with my current version 19.7, but have never had a client with MYOB this old.


Once a datafile is converted to a later program version, it cannot be converted back to an earlier one.
There has never been ability to do that with MYOB, Reckon Quickbooks, or as far as I know - any other.

You need to work with the data-file in the same version program, either you get V17, or the client is willing to upgrade to V19.7

I would not convert the datafile to another version without consent.

If financial constrains prevent the client renewing their MYOB version every couple of years, I would wonder if you might get paid for your efforts.


Thanks David, I figured this would be the case.  Early negotiation with this potential client, I may decline if he wants to stick with V17.  I'd only be doing catch up (2 years worth) for him before he sells his business as he needs his financials before he can sell, so I'm a bit wary about taking on his work, particularly as I know it's not ongoing and I have other clients I would have to shift around to fit him in.



 Jenee, there is a program called TeamViewer which you can download for free.  It will allow you remote access to his computer and using his own MYOB Version.  You don't have to have V17 on yours  If he is happy to allow you remote access then he needs to download it as well as you and you can log in and work on the file.  Works a treat. 


Thanks for your reply, I sent out a proposal but the client never got back to me so I don't think I need to pursue this any further. Am kind of relieved he never got back to me as I know his real estate broker has been trying to get him to do his accounts for the last two years and if I'd taken him on I would have had a lot of messy catch up work and only a limited contract as he's trying to sell the business.  TeamViewer is a good option I've used before and it does work well, though I had not considered this for this client, thanks for your input.  I work with Jump remote desktop (I'm on Mac) with several of my other clients and find this works very well too.


 

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