Institute of Certified Bookkeepers

HR Advice & Services When You Need It

Get access to simple and pragmatic workplace advice when you need it to help your clients make better, faster and compliant decisions. EI offers an unlimited advisory telephone line and email advice to members to provide workplace relations advice – available between 8:30am AEST (or AEDST during Day Light Saving) and 5:30pm WST between Monday to Friday (excluding some public holidays).

EI also provides:

  • Network events and webinars to educate members on HR and compliance;
  • Implementation of payroll solutions (with included Award interpretation) which integrates with popular cloud accounting platforms such as Xero and MYOB;
  • Pay and compliance audits for member's clients;
  • Provision of unlimited workplace advice and representation for member's clients;
  • Access to integrated HR software to automate and streamline HR processes to minimise risk;
  • Access to a broad suite of HR documents; and
  • Other legal, HR and migration services.

Special Offers For Members

* all prices ex GST

ICB FREE Three (3) phone queries per annum $0
ICB CONNECT Unlimited workplace advice $49 per month or $495 per annum

Initial 12 month subscription, then monthly

HR & Workplace Advice Hotline
1300 724 500
Quote your ICB Member Number

*These offers are subject to a Fair Use Code which is intended to ensure the availability of services to all members and other subscribers to EI's services when they need it and that the services are not used or abused in a manner deemed “unreasonable or excessive” by EI.

Employment Innovations offers advice to business across all national Modern Awards; however, the ‘WA State Award system‘ is not included within the scope of its service offering.

Under the “ICB Free” option, workplace advice will be limited to one (1) query per week and up to three (3) queries per annum (1.5 hours in total) and for “ICB Connect” it will be deemed “excessive, non-ordinary or unreasonable” where a member's use of that service “exceeds more than 6 hours per month averaged over a period of not less than three (3) consecutive months”.

Exclusive Offers for Members' Clients

* all prices ex GST

TypeInclusionsRRPDiscounted Price
  • One (1) × Request A Call Back Per Annum
$0 $0
  • Up to 10 Employee
  • 11–25 Employees
  • 25–75 Employees
  • $1,300
  • $1,500
  • $2,250
  • $1,225
  • $1,400
  • $2,000
  • Unlimited Workplace Advice
  • Compliance Audit
  • Representation
  • HR Software
  • HR Documents
$18 per employee per month (min $350) $15 per employee per month (min $350)

Special Rebate for Members:

Where a member brokers a service or services for their clients resulting in sum of annuity revenue to EI exceeding $7,500 per annum, the “ICB Connect” service for that member will be offered on a complimentary basis from the commencement of the next 12 month term.

1300 144 120