iAssist is a Professional Services Support Company. We are servicing businesses throughout Australia offering professional support in Accounting Services, Information Technology, Telecommunications, Free Level One Technical Support and iPhone Repairs.
Do you ever have small issues or need advice on your computer equipment?
The iAssist FreeDesk Team is a department of trained IT technicians dedicated to assisting with Level One issues and advice completely free of charge.
FreeDesk can provide support on issues such as:
- Internet connection issues
- Network connections
- Operating system issues for Windows and smart devices
- Microsoft Office
- Email - including connections
- Computer running slow or crashing
To speak with the FreeDesk Team over the phone for support and advice contact iAssist on 07 4911 1300. However all jobs requiring remote support will need to be logged through ICB on 1300 856 181.
If your issue cannot be resolved by the FreeDesk Team you have the option to escalate the issue to a more specialised certified technician, this is a paid service which will be offered at $143 inc GST p/hour (1/2 hour minimum).
Need a specialised senior technician?
iAssist is a leading Australian IT Systems Integrator, specialising in the delivery of enterprise-class technology solutions to improve the manageability, security and control of our clients' networks.
iAssist is proud to have several highly qualified technicians with over 20 Microsoft Certifications collectively, allowing them to handle your IT issues quickly and effectively.
With access to certified Xero, MYOB and QBO staff members, technical issues with accounting software can be resolved quickly and hassle free. Give iAssist a call and discuss how to simplify your IT systems on 07 4911 1300.