| Clients of ICB Certified Bookkeepers benefit in engaging with a bookkeeper who strives to maintain and enhance their professionalism: |
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You should expect an ICB Certified Bookkeeper to:
- Communicate regularly and effectively with you. Problems and different expectations arise between the client and the bookkeeper when each go about their duties without required communication. By reporting to you after each visit, each of you understand where the job is at, the time being taken to process, the expansion of areas requiring attention and what can be expected for the next appointment.
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- Provide the output of the bookkeeping work: be that operational reports or simply proof that the Bank reconciles (the type of reports should be agreed between you). This ensures that you see value for the time being spent with you and paid for by you.
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- A Member in Practice with ICB must be insured.
The ICB has stipulated minimum Professional Indemnity Requirements and enabled its members to source respectable PII cover. PII means that clients have a level of security that should the Member err in some respect, that has financial consequence for you the client, the PII policy will assist in meeting those consequences.
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ICB Provide current guidance on matters affecting the clients business. Be that GST or BAS related, be that payroll or general matters related to running a small business. |
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ICB provide, require and monitor that their members undertake relevant training and update their knowledge |
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ICB source and refer up-to-date information on software solutions and banking techniques to assist the bookkeeper in not only being professional but also using current technology to be as efficient as possible. |
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By networking with other ICB members your bookkeeper has access to their own personal development and troubleshooting of any problems that arise. |
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Technical support provided by ICB registered BAS Agents, Registered Tax Agents, qualified and experienced bookkeepers and accountants, provide the next level of assistance to your bookkeeper. |
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Periodic re-assessment of skills and knowledge combined with the related resources ensure your bookkeeper remains competent to perform professional bookkeeping services. |
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The ICB professional Code of Conduct requires and regulates that your bookkeeper meets the standards expected of a real professional service provider |
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