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Using the client directory in the BAS Agent Portal
The client directory displays a full list of all your clients - that is, all taxpayers that have your registered agent number recorded in specific ATO systems.
Check mailing addresses
Mailing addresses for activity statements and instalment notices do not get automatically updated when your client lodges their income tax return.
If your clients have recently re-entered pay as you go (PAYG) instalments after lodging their income tax returns, we recommend you check their address details listed on the BAS Agent Portal by using The client directory.
Lodgement of business activity statements
We will soon be contacting a number of registered agents about clients that may have outstanding business activity statement/s (BAS). We plan to contact both tax agents and BAS agents where our records indicate their clients have at least one BAS outstanding and request lodgment.
When we make contact, we may need to discuss multiple clients listed against your registered agent number.
To assist us to avoid unnecessary contact, we recommend that you ensure that your client's details are updated in The client directory.
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