Quickbooks advise the solutions to Disconnection problems with hosted products
If you or your clients are using a Windows PC and experience a premium service disconnection, please follow the steps outlined in our Knowledge Browser article on the topic. Click here to view.
Should you or your clients experience other difficulties when using QuickBooks Hosted, you may find a solution by searching our online Knowledge Browser. Click here to search.
Please also don't hesitate to contact the Professional Services Group Technical Support Team on phone 1300 650 081 or email psgsupport@reckon.com.au.
Finally, remember to always check the messages on the Reckon Online Login Page for timely information that may assist you.
Kind Regards
The Reckon Online Team